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Tag Archives: call tracking software

Benefits of Integrating Call Tracking with Your Marketing to Manage Google Analytics

Jon Potts on May 5, 2014   ·   Blog, Call Tracking   ·   

Call Tracking and Google Analytics are powerful tools for anyone who is looking to market and grow their business. By keeping track of the calls coming in and analyzing...

The Benefits of Hosting your Call Center Virtually

Jon Potts on Feb 24, 2014   ·   Blog, Call Tracking, Predictive Dialer, Voice Broadcasting, VOIP   ·   

Having a virtual call center gives you the ability to expand your business while remaining flexible.

New Call Tracking Feature – Name/Address Append AKA Reverse Lookup

Jon Potts on Jun 17, 2010   ·   Call Tracking   ·   0 comments

Need more information about your incoming callers? With address append, also known as reverse lookup you can get the information you need instantly.

Call Tracking Technology – A Customer Service Quality Tool

Jon Potts on Jun 10, 2010   ·   Call Tracking   ·   0 comments

Customer service is tough to manually track, by utilizing call tracking software you can easily and cost effectively maintain a team for quality assurance.

Using Call Tracking Software to Build a Strong Sales Force

Jon Potts on Jun 8, 2010   ·   Call Tracking   ·   0 comments

Track and train a sales team using one piece of software for inbound call tracking.