Using Call Tracking Software to Build a Strong Sales Force

on Jun 8, 2010   ·   Call Tracking   ·   0 comments

Using Call Tracking Software to Build a Strong Sales Force
sales team training software

Track and train your sales force using call tracking software

When it comes to the sales industry, there are always some speed bumps that prevent the goal of closing deals and one of those bumps are salesmen that are better at selling themselves than selling a product. With the economy the way it is, companies are cutting back, sales are down and so is the size of the sales team. Call tracking software can be the ultimate tool for building a sales force from marketing. Using such technology as call tracking makes it easier to analyze not just the incoming lead but also monitor the quality of your sales team. Without having a monitoring tool, it’s nearly impossible to find manage every sales call to find out why the lead was turned into trash.

If you are generating incoming sales calls it is important to have the right people on the other end of the phone. Sales members who cannot close or worse are lazy and do not want to move forward in learning the sales process can be detrimental to a healthy ROI from your marketing. Call tracking helps to monitor these calls by recording and storing them. Options like short call notification through SMS or email make it easy to monitor the traffic and call dispositions to help to keep track of sales and bad calls. By receiving real time alerts regarding short call time, you can listen to the recording online or via email to find out what happened to cause the call to drop too quickly and then find the best solution to make the call turn into a full blown sale.

By using Dynamic Call Tracking Software you can effectively manage a full floor with little effort and have the needed tools to turn your team into the successful sales force you need. If you’re spending money on marketing it’s very important to protect your investment with proper analytics. Call us today to find out how Dynamic Interactive Call Tracking can be a fit for your company, we will be more than happy to setup a trial account so you can see firsthand what technology can do for your ROI.