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Predictive Dialing: Our Auto Dialer Software Saves Time & Money

You can increase the number of customers you are able to reach by using an auto dialer.   Whether for a full call center or smaller sales team, taking the time to dial each number individually is extremely time consuming. This requires shuffling through paperwork, manually dialing the phone, and waiting for the other person to answer it.  Time is lost simply waiting for the phone to be answered.

Our robust auto dialer software can dial thousands of phone numbers extremely quickly.  You simply tell the software how many live agents you have taking phone calls. When someone answers the phone, it can transfer to a live agent, who will then be unable to take another call.  When all of your agents are busy it will temporarily stop dialing until an agent is available again.

Our predictive dialing software also provide a tracking solution.  Instead of relying upon your team to document how many prospects they have spoken to, our auto dialer software tracks it for you.  You can access reports in real time and make adjustments to your calling campaign based on real time data.  This will save you time and money by making every calling campaign as impactful as possible.  The reporting features in our auto dialer software will also give you insight on how to staff your call center or sales team.  For example, if statistically you reach more customers on certain days of the week and during a set time frame, you should have more employees on hand.  If days like Friday, produce very little results you can afford to have a smaller staff on hand to take calls.

Political Campaigns

Predictive dialers are also an excellent way to connect with voters.  If you have a phone bank of volunteers you can make their volunteer time much more effective by using a predictive dialer.  The auto dialer software will work similarly to a phone bank with the added advantage that this can be done virtually.  If you have computers for volunteers, or they bring a laptop, a headset can be plugged into the computer and calls answered that way.  This cuts down on how many phones you need to have on hand.  The system will call voters within your district and when one answers it will be transferred to a live volunteer, helping you reach more voters than ever. [/accordion][/accordions]