Have a Question?

Here you will find the answers to some commonly asked questions about Dynamic’s PBX solution. If you have further questions call or email us. We are happy to assist you.

Looking for general FAQ’s?

Questions about our billing, customer service or anything general?

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[accordion title=”What is PBX?”] PBX stands for Private Branch Exchange. It is a cloud based phone system for your business. It provides an office phone dial tone, voice mail, auto attendants, interactive voice response “IVR”, phone directories, inbound queues, call logs, call recordings, and additional telephony features. PBX provides the custom features your business needs to turn an ordinary telephone line into a full communications system used by large corporations at an affordable price.[/accordion][/accordions]

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[accordion title=”What is hosted PBX?”]Hosted PBX is a phone system for your office that is located off site in a data center or in the cloud (online). The phones are in your office but the actual system is located elsewhere. This is a huge convenience for businesses that are in the process of expanding or moving to a new location. You can move down the street or across country without having your phone service interrupted. [/accordion][/accordions]

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[accordion title=”Why a hosted PBX with Dynamic Interactive?”]Why You Should Use PBX through Dynamic Interactive:

– No expensive PBX equipment to purchase.
– We manage and maintain the equipment so you don’t have too!
– Our Dynamic equipment is located in a tier 1 datacenter with redundant power. If you lose power, your phone system will still be active.
– Large scale carriers/ISP with BGP routing and high level security.
– Easy setup for multiple office locations and work from home employees.
– Scalability for rapid growth without infrastructure challenges.
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[accordion title=”What type of PBX is it?”]Dynamic Interactive provides a managed, hosted FreePBX installation with support. Getting started with Dynamic PBX is a smooth process, regardless of how familiar you are with FreeBX.[/accordion][/accordions]

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[accordion title=”How much does it cost?”]Our PBX system is priced based on the number of extensions you need. Additional fees may apply. Contact us for a custom quote. Our sales representatives are standing by to provide the support you need.[/accordion][/accordions]

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[accordion title=”Does your hosted PBX service work with your other services?”] Yes, our hosted PBX service can augment our voice broadcasting, call tracking, predictive dialer, and SMS marketing services. When combined, Dynamic is able to provide all the phone solutions your business needs to operate efficiently. Whether marketing solutions through call tracking and SMS or sales support with our predictive dialer platform – Dyanmic’s phone solutions can take your business to the next level of growth. Speak with a sales representative today for a custom solution to all of your business communications needs.
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