With PBX from Dynamic you don’t need any hardware. Our system is cloud based and you can take calls directly to your computer. All you need is a computer with internet connection and a head set.
We maintain our cloud based system so you don’t have to!
PBX through Dynamic has the features you need to operate efficiently. We offer features you can count on to maximize your teams performance.
With no hardware to install you can get set up on Dynamic’s PBX system right away!
Our support team is US based and ready to assist you.
Our Dynamic PBX is cloud based, allowing you to scale with ease. With no hardware requirements you can increase the number of reps using the PBX system immediately.
Dynamic’s PBX solution can integrate with traditional phones or you can use it with a computer and headset.
You can use Dynamic’s PBX in the place of your existing telephone carrier.
Our cloud based system allows you to work from anywhere in the US.
Our system gives you the flexibility to work from home. Manage your employees from wherever you are!
Our flexible solutions can grow with you. With no long term contracts you can adjust the service at any time.
Our founders have call center experience so we intimately understand your business needs. Our solutions are designed to make your business operate smoothly.
Dynamic’s PBX solution works with inbound and outbound calling for a complete telephony solution.
Read your voice mails in real-time. Our system will automatically email a transcript of your messages so you can read voice mails and respond faster.
Our system records calls so you can coach team members and ensure quality control.
Make your outbound calls interactive with options to select numbers 1 – 9 for a different response. Each number can play a customized message, with one dedicated to transferring the call to a live agent at a phone number of your choosing.
Customize call routing based on your teams capacity.
Customize your after hours options to send customer straight to voice mail or an alternative phone number.
Block specific phone numbers
Follow me calling enables you to route calls to multiple numbers, switching to the next after a certain number of rings.
Give callers the option of speaking with specific employees.
Conference calling ability for your business.
Put a customer on hold then pick up from a different line. Call parking from Dynamic gives you the ultimate flexibility.
Your agents can work from anywhere.
Music can be playing while your customers are on hold.
Comprehensive online reporting features enable you to monitor your teams results on a daily basis.
Listen to your teams performance in real-time with live call monitoring.
Managers can listen in on agent calls and provide instant feedback or assistance.
Operator control through our flash operator panel.
See who is calling and answer based on that information.
Let your agents know where a call is coming from, what business line, or advertisement. This additional information can give them the tools they need to provide better service.
Select where you want your calls to go.
Give your agents the opportunity to place callers on hold and answer additional calls.
Confirm when calls have been received and a person is ready to speak with an agent.