Dynamic PBX

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[accordion title=”No Hardware to install”]With PBX from Dynamic you don’t need any hardware. Our system is cloud based and you can take calls directly to your computer. All you need is a computer with internet connection and a head set.[/accordion][/accordions][accordions collapsible=”true”]
[accordion title=”No Hardware to maintain”]We maintain our cloud based system so you don’t have to! [/accordion][/accordions][accordions collapsible=”true”]
[accordion title=”Robust features”]PBX through Dynamic has the features you need to operate efficiently. We offer features you can count on to maximize your teams performance. [/accordion][/accordions][accordions collapsible=”true”]
[accordion title=”Quick Install time”]With no hardware to install you can get set up on Dynamic’s PBX system right away![/accordion][/accordions][accordions collapsible=”true”]
[accordion title=”Local Support”]Our support team is US based and ready to assist you. [/accordion][/accordions]

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[accordion title=”Scalable Cloud Based System “]Our Dynamic PBX is cloud based, allowing you to scale with ease. With no hardware requirements you can increase the number of reps using the PBX system immediately.[/accordion][/accordions]

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[accordion title=”Phone Options”]Dynamic’s PBX solution can integrate with traditional phones or you can use it with a computer and headset.[/accordion][/accordions]

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[accordion title=”We replace your telephone company”]You can use Dynamic’s PBX in the place of your existing telephone carrier.[/accordion][/accordions]

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[accordion title=”Work from home”]Our cloud based system allows you to work from anywhere in the US.[/accordion][/accordions]

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[accordion title=”Manage Employees from home”]Our system gives you the flexibility to work from home. Manage your employees from wherever you are![/accordion][/accordions]

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[accordion title=”No Long Term Contracts”]Our flexible solutions can grow with you. With no long term contracts you can adjust the service at any time.[/accordion][/accordions]

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[accordion title=”Experienced in Call Centers”]Our founders have call center experience so we intimately understand your business needs. Our solutions are designed to make your business operate smoothly. [/accordion][/accordions]

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[accordion title=”Inbound & Outbound Calling”]Dynamic’s PBX solution works with inbound and outbound calling for a complete telephony solution.[/accordion][/accordions]

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[accordion title=”Voice Mails sent to your Inbox”]Read your voice mails in real-time. Our system will automatically email a transcript of your messages so you can read voice mails and respond faster.[/accordion][/accordions]

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[accordion title=”Call Recording”]Our system records calls so you can coach team members and ensure quality control.[/accordion][/accordions]

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[accordion title=”Auto attendants & IVRs”]Make your outbound calls interactive with options to select numbers 1 – 9 for a different response. Each number can play a customized message, with one dedicated to transferring the call to a live agent at a phone number of your choosing.[/accordion][/accordions]

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[accordion title=”Inbound Queues & Ring Groups”]Customize call routing based on your teams capacity. [/accordion][/accordions]

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[accordion title=”After Hours”]Customize your after hours options to send customer straight to voice mail or an alternative phone number.[/accordion][/accordions]

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[accordion title=”Blacklist Numbers”]Block specific phone numbers[/accordion][/accordions]

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[accordion title=”Follow me calling”]Follow me calling enables you to route calls to multiple numbers, switching to the next after a certain number of rings.[/accordion][/accordions]

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[accordion title=”Employee Directory”]Give callers the option of speaking with specific employees.[/accordion][/accordions]

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[accordion title=”Conference Calling”]Conference calling ability for your business.[/accordion][/accordions]

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[accordion title=”Call Parking”]Put a customer on hold then pick up from a different line. Call parking from Dynamic gives you the ultimate flexibility. [/accordion][/accordions]

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[accordion title=”Remote Workers”]Your agents can work from anywhere.[/accordion][/accordions]

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[accordion title=”Music on hold”]Music can be playing while your customers are on hold.[/accordion][/accordions]

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[accordion title=”Online Reporting”]Comprehensive online reporting features enable you to monitor your teams results on a daily basis.[/accordion][/accordions]

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[accordion title=”Online Call Logs”]Listen to your teams performance in real-time with live call monitoring.[/accordion][/accordions]

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[accordion title=”Call Recordings Online”][/accordion][/accordions]

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[accordion title=”Live Call Monitoring”][/accordion][/accordions]

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[accordion title=”Manager to Agent Whisper”]Managers can listen in on agent calls and provide instant feedback or assistance.[/accordion][/accordions]

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[accordion title=”Flash Operator Panel”]Operator control through our flash operator panel. [/accordion][/accordions]

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[accordion title=”Call Screening”]See who is calling and answer based on that information.[/accordion][/accordions]

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[accordion title=”Call Announcement”]Let your agents know where a call is coming from, what business line, or advertisement. This additional information can give them the tools they need to provide better service.[/accordion][/accordions]

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[accordion title=”Call Forwarding”]Select where you want your calls to go.[/accordion][/accordions]

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[accordion title=”Call Waiting”]Give your agents the opportunity to place callers on hold and answer additional calls.[/accordion][/accordions]

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[accordion title=”Call Confirmation”]Confirm when calls have been received and a person is ready to speak with an agent.[/accordion][/accordions]