The Benefits of Integrating Your Predictive Dialer with Your Current CRM

on Apr 7, 2014   ·   Blog, Predictive Dialer   ·   

The Benefits of Integrating Your Predictive Dialer with Your Current CRM

Integrating your predictive dialer (PD) system with your CRM platform is a great way to streamline, simplify, and grow your business. Many businesses integrate these systems together and quickly see the benefits of doing so. Let’s go into the details of those benefits and how they can help your business as well.

Get Organized

One of the benefits of integrating your PD system with your CRM is getting organized. With the many sources from which you receive leads, having a central network that allows you to add, update, and use your data is essential to your success. Having the ability import data into your PD system, disposition calls, and sync it to your CRM will help reduce the time it takes update your database. This organization also allows lead managers to gather statistics on the leads they have acquired from different sources and see the quality of the data.

Do More

By integrating these two systems together, users can be more productive. It allows you to streamline your workflow by simply loading data from your CRM and into PD. When you are working with hundreds of thousands leads on a daily basis, having this type of arrangement will allow you to dial more numbers, reduce idle time, and close more deals. Having the ability to automatically update information in your CRM after speaking with the client as well as recalling information from previous conversations is key to accomplishing more with your PD system.

Grow Your Business

Lastly, but certainly not the least, is the growth of your business. Your CRM is one of the most important tools of any business. Being able to integrate that with a Predictive Dialing system that is compatible with your CRM will help grow your business. This is because streamlining productivity and speaking with prospects can increase revenue and therefore hire more users from around the world. When you have a system in place that organizes teams from across the world, the possibilities are endless. Choosing the right PD system can be just as important as the CRM you use because you want to make sure all the features you’re looking for are available and compatible with both systems. Once you’ve designed a structure that is right for your business, you will see all the benefits of integrating a Predictive Dialing platform with your current CRM system