Posts Tagged ‘call tracking service’

New Call Tracking Feature – Custom Greetings

Tuesday, May 25th, 2010
Call Tracking Feature Custom Greetings

Custom greetings relieve client confusion

Dynamic Call Tracking offers a new feature that gives a more custom feel to your company’s phone system. New custom greetings for call tracking software allows you to record a personal message that will be played to your clients or anyone who is calling in to your tracking line.

Whether you need to leave a specific set of instructions, offer optional contact info and numbers, or you just want callers to feel comforted by hearing your voice on your answering service Dynamic Call Tracking’s new custom greetings feature allows you to do just that. You are no longer limited to the standard operator message that everyone else uses, stand out from the crowd and let prospective clients or existing connections know they have reached the correct answering system by recording your own message.

To record a message specific to your needs just click the orange start here link from within your call tracking numbers options, a window will pop up displaying an 800 number and a 5 digit pin. Call the toll free number and enter your 5 digit pin to begin recording a custom greeting message. Once you have finished recording press 1 or hang out and your message will be available for preview or you will have the option to rerecord. Thats it, your answering system’s personal greeting is live!

New features are always right around the corner so check back often or sign up for our newsletter located on the right sidebar to get features and other important information sent directly to your email. For more info on call tracking please sign up for a free trial or call us at 1-800-951-6599.

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Small Business Call Tracking

Sunday, December 13th, 2009

In today’s touch economy small businesses are looking for ways to get more customers for less money. Advertising as a whole is going through a transformation to a more performance based model with the advent of pay per click, pay per call, and pay per sale. In a nutshell advertisers need more for their advertising dollars.

Small business Call Tracking is a powerful reporting tool that provides toll free and local numbers for tracking advertising results. You can place a unique phone number in your yellow page ads, TV ads, radio ads, fliers,  well you get the point. The reporting system tracks how many calls you get, the average call duration, records the calls, and can even help you by calculating  your ROI and cost per call in real time.

Call tracking report showing calls per hour of the day

Call tracking report showing calls per hour of the day

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