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Dynamic Interactive Blog
Stop dialing blind and start using a predictive dialer
If you have read How Predictive Dialing Increases Sales Part 1 of 2 then you know how a predictive dialing system can disposition calls very quickly. Now I will discuss predictive dialer lists as well as how they can increase sales due to optimized productivity.
This tool has been used by many sales teams to improve their numbers and flood their pipeline with leads. Instead of manually dialing out a long list of phone numbers, predictive dialing allows you upload a list of numbers, provide any necessary information, and the system will automatically dial each number. It is recommended that lists have at least some basic information of the people you are calling. Although this information will be available to the agent, they must always confirm information before continuing on into the sales pitch.
Basic list information
- Phone number
- First name
- Last name
- Address
- Industry specific data
As a manager, you may be given an exclusive “administrator” account, which allows you to oversee all your agents on your predictive dialer. You can see real-time statistics which may include the number of agents logged on, which campaigns are running, and listen on recorded conversations. Since predictive dialing does record conversations, you can use the recordings for sales and/or customer service training.
Predictive dialing has shown to increase productivity, workflow, and sales because of the many features it has to streamline your business. Anywhere from small sales teams to huge call centers, predictive dialing is a great solution for expansion. Try predictive dialing today, optimize your marketing campaigns and get the most out of your marketing dollars.
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